Here at skincare me we are authorised by Dermalogica to sell their products whilst having a skin care expert at your service to provide you with detailed skincare analysis to assist you with your purchase.
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time and to correct pricing errors that may inadvertently occur. Additional information about pricing and delivery are available on the payments page.

Return and refund policy

We offer the Dermalogica 100% Moneyback Guarantee:

If you wish to return an unopened Dermalogica retail product within 30 days of purchase from this site, we will refund you the full price paid for the product.

Should you experience an adverse skin reaction whilst using a Dermalogica retail product purchased from this site, we will refund you the full price paid for the product – Please take  photographs of your skin’s reaction and contact our Customer Services team as soon as possible so that we can advise you accordingly on the process which we require you to follow

We’ll gladly accept returns for any Dermalogica products purchased from skincareme and will issue a full refund upon receiving your items within 30 days of the PURCHASE date. All returns must be pre-approved by skincareme customer service. info@skincareme.co.uk
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 30 days of the date you received the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following:

(i) Products can be returned only in the uk and only products purchase from skincareme;

(ii) the following products are not eligible for return: Gift certificates; vouchers cannot be converted to money).

Reserve of the right to change offering
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

Warranties & responsibility for services and products
When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the purchaser will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us. For any undamaged product, only purchased from our website www.skincareme.co.uk , please simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 30 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return.